Solving Starts with Listening

CareAdvantage is a data-driven, holistic partnership approach from Johnson & Johnson Medical Devices Companies (JJMDC) to help providers realize better care by aligning our broad capabilities to specific needs. We focus on delivering value and creating long-term, meaningful partnerships.

Ultimately, we aim to help hospital and healthcare providers achieve the ‘triple aim’ of improving outcomes, increasing patient satisfaction, and reducing costs.

CareAdvantage Hero

CareAdvantage approach

Needs identification

Needs identification

Discuss challenges and perform analysis to define opportunities where we can help



Working together to understand how your needs can be addressed using our capabilities

desired results

Desired results

Tailor the approach to deliver results and measurable impact

Our services and solutions

There is no ‘one size fits all’ approach. Every hospital and healthcare provider is different, and so are their needs.

In order to help realize and address your particular challenges in achieving value-based care, we offer a wide range of services and solutions. With 130 years of experience in healthcare across three sectors – medical devices, pharmaceuticals, and consumers – we are confident that we will be able to find one that is just right for you.

Patient Pathway

Patient Pathway


Operating Room Optimization

Hospital Logistics

Hospital Logistics

Financing Solutions

Financing Solutions

Surgical Excellence

Surgical Excellence

Case studies

Take a look at how we are supporting hospitals and healthcare providers across Europe, the Middle East and Africa

Onze Lieve Vrouwe Gasthuis (OLVG) Hospital, The Netherlands

Improving hip fracture care at OLVG Hospital in The Netherlands

OLVG Hospital, a large trauma center in The Netherlands, was facing the consolidation of two hospitals and was seeking assistance to improve their patient pathway and optimize treatment for geriatric patients with hip fractures. We worked closely with their multidisciplinary team and introduced the Patient Pathway Hip Fracture Program, which successfully achieved these objectives.

Sultan Bin Abdulaziz Humanitarian City (SBAHC) Hospital, Saudi Arabia

Creating a seamless patient journey for knee and hip replacements at SBAHC Hospital in Saudi Arabia

SBAHC Hospital, a rehabilitation hospital and medical center in Saudi Arabia, was seeing growing demand for knee and hip replacement surgery. Using the CareAdvantage approach, we co-created a series of measures to remove non-value adding activities and organize care around the patient. We saw 17% increase in knee and hip replacement cases only one month after implementation, through reduced waiting time and number of pre-operative hospital visits required by patients.

Guy’s and St Thomas’ (GSTT) Hospital NHS Trust, UK

A patient-focused, technology-enabled program for primary total hip and knee replacement surgery

GSTT Hospital wanted to optimize outcomes for patients undergoing primary total hip and knee replacement surgery through the integration of evidence-based practices with streamlined pathways of care. The Care4Today® Orthopaedic Solutions was developed to enhance care at lower costs, ultimately shortening durations of inpatient stay. Improved outcomes were also observed in patient satisfaction, confidence, and expectation.

Máxima Medical Center (MMC), The Netherlands

Improving outcomes in colorectal surgery through the implementation of enhanced recovery and pre-habilitation program

We co-created and implemented the Colorectal Care program with MMC, helping them improve patient outcomes of colorectal surgery by reducing the number complications, shortening hospital stay, and bettering quality of life, while delivering cost savings at the same time.

Nottingham University Hospital NHS Trust, UK

The integration of technological enhancements into patient engagement and pathway management

Together with Nottingham University Hospital NHS Trust we introduced the Care4Today® Orthopaedic Program, providing patient-focused health advice and multi-media technology aimed at improving patient engagement in primary total hip and knee replacement therapy. The program resulted in significant reductions in length of stay and the rate of delayed discharge, along with lower risks in re-admissions, complications, and re-operations.

Wrightington, Wigan & Leigh NHS Trust, UK

Improving efficiency and reducing variation in the operating room at Wrightington, Wigan & Leigh NHS Trust

Reports had highlighted extensive variation in operating room throughput for routine surgical procedures in Wrightington, Wigan & Leigh NHS Trust. In response to this demand, we helped implement the OR Optimization (Theatre Efficiency) program, which reduced variation in theater start and finish times and increased surgical utilization by 9%.

ACQUA Clinic, Germany

Improving intraoperative quality and efficiency by successful standardization of functional endoscopic sinus surgery (FESS)

The ACQUA Clinic was looking for a solution to improve operational quality and patient safety for those undergoing functional endoscopic sinus surgery (FESS) at their facilities. Working with their multidisciplinary team we helped them implement a surgical procedure manager, which successfully standardized and improved the efficiency of FESS procedures resulting a reduction of variability and average OR time over the clinical trial period.

What’s new?

A Well-Choreographed Operating Room? Now a Reality (originally posted on LinkedIn), December 2019 – On the occasion of Davos, Felix Wandel, Vice President Johnson & Johnson, WW Business Unit Lead SPI (Surgical Process Institute), wrote about SPI and how the AO Foundation share the overarching goal of transforming surgical experience to achieve better outcomes through synchronization and digitization of surgical procedures.

Innovative Technologies for Improved Healthcare

HealthManagement, October 2019 – An editorial review of presentations by Douglas Franco, SPI Marketing & Business Development Lead, Medical Devices EMEA at the European Association of Hospital Managers (EAHM) Congress. Douglas presented on J&J's value-based healthcare approach, CareAdvantage and its suite of hospital solutions and services technologies that are making a difference including Care4Today, Surgical Process Institute (SPI) and C-SATS.

Transforming Colorectal Surgery Outcomes

HealthManagement, August 2019 – How End to End Enhanced Recovery and Prehabilitation Transformed Colorectal Surgery Outcomes: A Story About How a Specialist Center for Colorectal Surgeries in the Netherlands Decided to Face Colorectal Complications Head On.

A Value-Based Approach to Atrial Fibrillation

HealthManagement, August 2019 – Enhancing Atrial Fibrillation Procedure Flow Garners Profound Results: A Story on How the Bold Ambitions of Oslo University Hospital – a Leading Center in the Treatment of Atrial Fibrillation (AF) – Have Expanded Access and Enhanced Quality and Experience for Patients.

Together we are Stronger: Collaboration is our Golden Ticket to Sustainable Value

ABHI, November 2018 – Try to imagine our world today without MedTech. It’s not easy to do because we know it is central to the health of society today and the sustainability of healthcare tomorrow.

Partnering with Industry: Real Life Example from Barts Health NHS Trust

NHS England, Aug 2018 – In the 70th year of the NHS, there is increasing pressure on hospitals to find ways to tackle the challenges our health service faces without increasing costs. Lucy Morrisey, Deputy Director: Strategy, at Barts Health NHS Trust, shares her views.

The 360º Seamless Patient Journey Value, Aug 2018 – Improving experience and overall performance for patients receiving knee and hip replacements at Sultan Bin Abdulaziz Humanitarian City Hospital (SBAHC), Riyadh, Saudi Arabia.

Aiming To Heal 80 Percent More Hearts Through The Power Of Partnership, Aug 2018 – As a leading center in the treatment of cardiac arrhythmias, Oslo University Hospital in Norway, is acutely aware of the increasing number of lives that are being impacted by atrial fibrillation.

Future-Proofing The NHS Through Partnership

Accountable Care Journal, Jul 2018 – Neil Davis, Strategic Capabilities Director UK & Ireland Johnson & Johnson Medical Devices Companies, looks at the history and future of the NHS, 70 years after its founding.

What Does Value-Based Healthcare Really Mean?

JJMDC, June 2018 – The need to deliver more for less has become the accepted norm within the healthcare industry. As such, the provision of value-based healthcare is an absolute necessity. However, when we talk about ‘value-based healthcare’, what does it mean from a tangibility standpoint?

Q&A With Andrew Dalton, Senior Business Leader, DePuy Synthes

ABHI, Jun 2018 – How integral is the medical technology industry to orthopedic care?

Healthcare Demands Are Growing And Evolving: So Must We, May 2018 – Healthcare companies must evolve to help providers face the challenge of an aging and growing population suffering from the increased incidence and diversity of chronic disease.

The Tailor Will See You Now – J&J's EMEA VP Explains Total Care Partnership For Hospital Systems

In Vivo, Feb 2018 – Johnson & Johnson (J&J)'s global CareAdvantage system, a tool to help hospital systems deliver quality care efficiently and affordably, was launched in spring 2017. Almost a year into the initiative, Hugo Breda, the group’s EMEA vice president, explains the role that J&J plays as it brings its unique care provision concept to clients.

Delivering Better Healthcare With A More Efficient Supply Chain

Raconteur, Feb 2018 – Supply chain technology is revolutionizing industries the world over. While it’s easy to see the impact this had on retail, manufacturing and logistics, industries like healthcare have lagged behind. How much money could we save if we brought healthcare supply chain technology up to modern standards?

Partnerships In A New Era Of Excellence

New Statesman, Jan 2018 – Stephen O’Callaghan, senior director of Johnson & Johnson Managed Services, GB & Ireland, says collaboration between the supply chain and frontline clinical staff is key to creating better healthcare infrastructure in the UK.

Perspectives On Hospital And Industry Partnerships: The Aim Of Improving Outcomes, Increasing Patient Satisfaction And Reducing Costs

Hospital Healthcare Europe, Jan 2018 – Value-based offerings as part of hospital–industry partnerships are seen as a welcome addition to hospital stakeholders and healthcare system decision makers’ armamentarium.

Partnered Solutions For The Next Generation Of Multi-Disciplinary Healthcare

MedTech Europe, Jun 2017 – The healthcare marketplace is changing at an incredible rate both in Europe and around the world. Due to intensifying pressure, healthcare systems need to deliver more for less whilst still meeting the ‘triple aim’ of improving outcomes, increasing patient satisfaction, and reducing costs.

Johnson & Johnson Medical Devices Launches CareAdvantage, Offering Tailored Support To Help Hospitals And Healthcare Providers In EMEA To Increase Patients’ Outcomes And Reduce Costs

Multivu, Jun 2017 – Leveraging 130 years of knowledge and expertise across the Johnson & Johnson Family of Companies, Johnson & Johnson Medical Devices (JJMD) is proud to launch a new approach to help drive value-based healthcare in hospitals across Europe, Middle East and Africa (EMEA) – CareAdvantage.


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