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Communication Resources for Healthcare Professionals
With My Health Can’t Wait, healthcare professionals like you now have a comprehensive hub of resources to help you instill confidence in your patients about the safety of our healthcare system. Below, please explore the suite of tools designed to support you in your communications with your patients as you support them in prioritizing their health during COVID-19 and beyond.
Surgery Discussion Checklist
Now more than ever, patients requiring surgeries or medical procedures are seeking reliable information from a trusted source to understand how to proceed safely with their needed care. This checklist of pre-surgery and post-surgery considerations will help you help your patients navigate the uncertainties posed by COVID-19 and pursue their care with confidence.
Direct Communication With Patients
Communicating directly with patients during COVID-19 is among the best ways healthcare professionals can alleviate patient concerns about returning to healthcare settings and empower them to reprioritize their health. These insights backed by behavioral science research are designed to help you remain connected with your patients and their healthcare decisions.
Patient Outreach Templates
It’s always easier to change and improve words on a page than it is to generate a message from scratch. Use the patient outreach email template and phone script as a launching point for your proactive communication with patients.
Tips for Telehealth
After a decade of gradual embrace as an adjunct form of care, telehealth abruptly became a widespread necessity during the COVID-19 pandemic. Here are some general tips to guide your provision of care remotely in this new environment, allowing you to maximize the benefits telehealth can bring to your patients and sustain their care during a time of physical distancing.
Suggested Safety Practices and Procedures
Patients are increasingly likely to pursue needed in-person care during the COVID-19 pandemic the more familiar they become with a healthcare facility’s practices to prevent the spread of infection. These recommendations can guide you and your team in succinctly conveying to your patients the information they need to feel comfortable about scheduling their in-person or telehealth visit.
Need help getting the word out to your patients about the resources available through My Health Can’t Wait? Here you will find downloadable templates for a press release and pitch emails to engage local media, social media content, and printable signage.
Johnson & Johnson Medical Devices Companies Elective Surgery Survey. Accessed August 4, 2020. About the Survey: This survey was conducted online within the United States by The Harris Poll on behalf of DePuy Synthes from July 9-13, 2020 among 2,016 U.S. adults ages 18 and older. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated. (CLICK TO PDF)
The information on this site is for educational purposes only and is not medical advice. Always talk to your doctor before you make decisions about your health.
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