Suggested Safety Practices and Procedures

Three female medical assistants posing for a team picture wearing Covid19 face shields in a new normal surgery

In a recent survey conducted online within the United States by The Harris Poll on behalf of Johnson & Johnson Medical Devices Companies we found that:  

  • One-fifth of Americans surveyed (22%) say that learning details of their hospital’s testing policy would increase their confidence in pursuing a surgery or medical procedure during COVID-19,1  

  • And more than a quarter of Americans surveyed (26%) say the same about learning the details of their hospital’s and/or doctor’s offices’ sanitation policies.1  

Healthcare professionals can instill significant trust on the part of patients in their healthcare team and hospitals by communicating the measures they have taken and safeguards they have put into place to protect patient health and wellness during COVID-19. 

In addition to detailing some common enhanced safety practices as outlined by government resources and described in the sample outline below, consider creating a patient-focused video illustrating the new safety protocols and procedures the facility has adopted in recent months.  

Suggested Safety Practices:  

  • Masks for all staff and patients2 

  • Personal protective equipment for all healthcare workers3 

  • Staff training on COVID-19 infection prevention3 

  • Waiting room barriers and social distancing protocols2  

  • Conduct patient screenings, and ask about any potential symptoms during reminder calls prior to an appointment2 

  • Disinfectant and sanitation protocols and products2  

  • Maintain a communications plan for your staff and patients3 

  • Use telehealth services where possible to reduce the risk of COVID-19 transmission in the healthcare setting3

  • Consider a plan for patients who have medical conditions that prohibit them from wearing masks


1. Johnson & Johnson Medical Devices Companies Elective Surgery Survey.  Accessed August 4, 2020.  About the Survey: This survey was conducted online within the United States by The Harris Poll on behalf of DePuy Synthes, part of Johnson & Johnson Medical Devices Companies, from July 9-13, 2020 among 2,016 U.S. adults ages 18 and older. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated. (CLICK TO PDF)
2. Centers for Disease Control and Prevention. “Get Your Clinic Ready for Coronavirus Disease 2019 (COVID-19).” Accessed September 1, 2020. Available at:
3. Centers for Disease Control and Prevention. “Ten Ways Healthcare Systems Can Operate Effectively during the COVID-19 Pandemic.” Accessed September 1, 2020. Available at:

The information on this site is for educational purposes only and is not medical advice. Always talk to your doctor before you make decisions about your health.

For additional information, please contact us at [email protected]

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